Booking Procedure
Venue Booking Arrangements and Hirer Terms
In‑depth explanations of booking procedures, hirer responsibilities, payment, cancellation policies, and special arrangements.
General User Terms
Overview of general usage policies and guidelines for venue booking to ensure a smooth booking experience and compliance.
Venue Rental and Equipment Charges
Detailed breakdown of venue rental rates across different spaces, including fee structures, and pricing tiers.
Please complete the Venue Hire Form and email it together with supporting documents and event information to venue@aquabeat.hk.
You may also mail or return it in person to AquaBeat Office, 86 Hoi Bun Road, Kwun Tong.
01
After confirming the rental date, time, venue and equipment, AquaBeat will issue a confirmation letter for the rental of venue and equipment.
The organizer must sign and confirm before the deadline stated in the confirmation letter.
02
After signing the confirmation letter, the deposit notice and invoice will be issued.
The organizer must complete the payment before the deadline specified in the payment terms and details in the confirmation letter and submit all event information documents 14 days before the rental date.
03
All confirmed equipment and rental hours cannot be deleted or refunded.
If you need to increase the number of devices or additional rental hours, please submit a request 14 days before the rental date, otherwise AquaBeat will refuse to process the request.
04
After the activity is over and confirmed by AquaBeat, the deposit will be refunded within 7 working days if there is no overtime use or damage to the equipment and venue.
05
Group Application
Business Registration Certificate; or
A certificate of registration as a recognized charitable institution or charitable trust; or
A school registration certificate or certificate of incorporation issued under the Education Ordinance (Cap. 279); or
Certification documents issued under other Hong Kong laws
For individual applicants: ID card or passport
When the organizer returns the venue rental form, please submit it together with the detailed information of the event, including but not limited to:
Detailed process of the event (required, you can fill in the relevant part of the venue rental form, or attach a more detailed version)
Activity floor plan (required)
Guest List
List of items for sale
Booth Information
Performance Details
Exhibition Details
Music and video playback certification
License
If you do not have complete event details when submitting the venue rental form, please ensure that you submit them during the application processing period and submit them all 14 days before the rental date.
The venue will be closed and all scheduled activities will be cancelled when any of the following severe weather warnings are in effect:
Typhoon Signal No. 8 or above
Black Rainstorm Warning
An “Extreme Situation” announcement issued by the government
In the event that any of the above warnings are issued:
If the warning is removed more than 3 hours before the scheduled start time: The activity will proceed as planned.
If the warning is still in effect or issued within 3 hours before the scheduled start time: The activity will be cancelled and can be either rescheduled or refunded.
If the warning is issued during the activity: The activity must be terminated immediately, and the rental can be rescheduled or partially refunded based on the remaining rental time.
In the event of force majeure such as extremely bad weather, major disasters, public health risks, etc., the event may be rescheduled or refunded.
01
If the Organiser decides to cancel or suspend the Event for any other reason (including bad weather that does not meet the above conditions) at its sole discretion, no rescheduling or refund will be made.
02
In the event of the following circumstances, AquaBeat has the right to cancel the venue application immediately and the fees and deposit paid will not be refunded.
03
Failure to sign the confirmation letter or complete payment before the specified deadline
04
Failure to submit the required activity information and documents 14 days before the rental date
05
06
If the organizer is a charitable organization of a public character that is exempt from tax under section 88 of the Inland Revenue Ordinance, a 20%discount on the basic venue rental fee will be offered for renting the AquaBeat venue. Please indicate this and attach valid supporting documents when submitting the venue rental form.
This offer is only applicable to basic venue rental and does not include additional equipment rental charges
Application Instruction
Venue Booking Arrangements and Hirer Terms
In‑depth explanations of booking procedures, hirer responsibilities, payment, cancellation policies, and special arrangements.
General User Terms
Overview of general usage policies and guidelines for venue booking to ensure a smooth booking experience and compliance.
Venue Rental and Equipment Charges
Detailed breakdown of venue rental rates across different spaces, including fee structures, and pricing tiers.
Please complete the Venue Hire Form and email it together with supporting documents and event information to venue@aquabeat.hk.
You may also mail or return it in person to AquaBeat Office, 86 Hoi Bun Road, Kwun Tong.
01
After confirming the rental date, time, venue and equipment, AquaBeat will issue a confirmation letter for the rental of venue and equipment.
The organizer must sign and confirm before the deadline stated in the confirmation letter.
02
After signing the confirmation letter, the deposit notice and invoice will be issued.
The organizer must complete the payment before the deadline specified in the payment terms and details in the confirmation letter and submit all event information documents 14 days before the rental date.
03
All confirmed equipment and rental hours cannot be deleted or refunded.
If you need to increase the number of devices or additional rental hours, please submit a request 14 days before the rental date, otherwise AquaBeat will refuse to process the request.
04
After the activity is over and confirmed by AquaBeat, the deposit will be refunded within 7 working days if there is no overtime use or damage to the equipment and venue.
05
Group Application
Business Registration Certificate; or
A certificate of registration as a recognized charitable institution or charitable trust; or
A school registration certificate or certificate of incorporation issued under the Education Ordinance (Cap. 279); or
Certification documents issued under other Hong Kong laws
For individual applicants: ID card or passport
When the organizer returns the venue rental form, please submit it together with the detailed information of the event, including but not limited to:
Detailed process of the event (required, you can fill in the relevant part of the venue rental form, or attach a more detailed version)
Activity floor plan (required)
Guest List
List of items for sale
Booth Information
Performance Details
Exhibition Details
Music and video playback certification
License
If you do not have complete event details when submitting the venue rental form, please ensure that you submit them during the application processing period and submit them all 14 days before the rental date.
The venue will be closed and all scheduled activities will be cancelled when any of the following severe weather warnings are in effect:
Typhoon Signal No. 8 or above
Black Rainstorm Warning
An “Extreme Situation” announcement issued by the government
In the event that any of the above warnings are issued:
If the warning is removed more than 3 hours before the scheduled start time: The activity will proceed as planned.
If the warning is still in effect or issued within 3 hours before the scheduled start time: The activity will be cancelled and can be either rescheduled or refunded.
If the warning is issued during the activity: The activity must be terminated immediately, and the rental can be rescheduled or partially refunded based on the remaining rental time.
In the event of force majeure such as extremely bad weather, major disasters, public health risks, etc., the event may be rescheduled or refunded.
01
If the Organiser decides to cancel or suspend the Event for any other reason (including bad weather that does not meet the above conditions) at its sole discretion, no rescheduling or refund will be made.
02
In the event of the following circumstances, AquaBeat has the right to cancel the venue application immediately and the fees and deposit paid will not be refunded.
03
Failure to sign the confirmation letter or complete payment before the specified deadline
04
Failure to submit the required activity information and documents 14 days before the rental date
05
06
If the organizer is a charitable organization of a public character that is exempt from tax under section 88 of the Inland Revenue Ordinance, a 20%discount on the basic venue rental fee will be offered for renting the AquaBeat venue. Please indicate this and attach valid supporting documents when submitting the venue rental form.
This offer is only applicable to basic venue rental and does not include additional equipment rental charges
QUESTIONS & ANSWERS
Have any question?
Find answers here!
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What types of event spaces does AquaBeat offer?
How do I book a venue at AquaBeat?
To book, complete the Venue Hire Form, then send it—along with supporting documents and event details—to venue@aquabeat.hk, or physically return it to AquaBeat’s office at 86 Hoi Bun Road, Kwun Tong.
What supporting documents are required for the application?
Required documents include business registration or equivalent for organizations, or an ID card/passport for individuals.
When must event information be submitted?
All event details—like floor plans, guest lists, music/video licenses—must be submitted before booking and fully finalized at least 14 days prior to the event date.
How and when is my deposit returned?
The deposit is refunded within 7 working days after the event—provided there’s no overtime use or damage.